Running your I.T. infrastructure is becoming ever more complex. Autodata’s V-Layer Managed Service is designed to give your team more time to focus on business operations – rather than just keeping the lights on.

What is the V-Layer?

The V-Layer can include everything that sits behind the operating system, be that Windows, Linux, or something else:

  • Firewalls and Routers
  • Network Switches
  • SAN/NAS/DAS Storage
  • Servers and Virtual Hosts
  • Hypervisors e.g. VMware, Hyper-V, Azure HCI, Proxmox
  • Backups e.g. Veeam, Commvault, Veritas, Arcserve, Acronis
  • Cloud Services e.g. AWS, Azure, GCP, Wasabi

Why V-Layer?

Your I.T. team typically spends a disproportionate amount of time working to resolve issues that sit within the V-Layer. From checking that last night’s backups ran successfully (and if not, why not?), to identifying and ensuring relevant patches are deployed, to monitoring logs and alerts, and handling and resolving one-off incidents; most I.T. teams spend far more time on keeping everything running than actually advancing the I.T. forward within your business. We aim to give that time back and allow I.T. to become more proactive.

Our Managed V-Layer services ensure that your systems operate in peak health, lowering the chance of incidents occurring, lessening business risk and maximising the return on investment on costly systems and hardware.

The only way this can be achieved is by constant proactive management: incidents need to be responded to immediately, patches rolled out regularly, systems continually monitored for improvement and general health, all whilst assessing and planning capacity to ensure future goals can be met.

We operate as an extension of your internal I.T. team, understanding your strategic and operational objectives and ensuring your “V-Layer” is ready to deliver on them.

What’s included?

  • Service Desk
  • Patching and Management
  • Proactive Monitoring
  • Incident Response Times from 30 minutes for Critical Events
  • Capacity Planning
  • Unlimited “Tickets”
  • Dedicated Technical Account Manager
  • Regular Service Reviews with Monthly Reporting
  • Risk Reports

Helping you deal with V-Layer Managed Service

Call us on 020 7749 7949