Managed Services

Coreassure is Autodata’s branded managed services solution which offers a unique money-back guarantee in the unlikely event that you’re not 100% satisfied. We proactively monitor and manage your systems remotely and alert you to any issues, critical or not. This allows us to quickly identify potential problems and send out engineer support when necessary.

In recent years, managed services emerged as the optimal solution for providing proactive I.T. support. Managed services continuously monitor systems to measure health and check for external interference, ensuring that problems are picked up and the correct person alerted before too much damage can be done. This enhances the break-fix model which is a reactive solution that relies on incident occurrence in advance of repair engineers being dispatched.

Coreassure allows you to concentrate your efforts on the most important thing – running your business. We can also provide you with extensive reporting, enabling you to calculate budgets and save on costs more effectively.

Security and Managed Services

Security is a vital concern in the modern business and AV and firewall solutions are often not enough to provide full protection due to the current sophisticated threat landscape.

Autodata can provide ongoing monitoring and proactive security notifications alongside the following, important processes:

  • Vulnerability scanning and patch management – we scan for any known exploits and ensure that the latest updates are applied to each and every machine.
  • Disaster recovery – we help to mitigate the cost of downtime and help business continuity by backing up device configuration information.

Three levels of service
Our Coreassure offering focuses on your business needs to fully understand your requirements and determine how we can address your network’s pain points. We discuss your desired level of service and consolidate all of your devices into one contract with the option of a single renewal date for your entire estate. Coreassure provides a guaranteed service that’s ultra-reliable, prompt and affordable with proactive monitoring and break-fix.

On top of this, we can provide detailed reporting, enabling you to make sound business decisions and keep track of your I.T. issues and inventory.

Our three levels of support:

  • CoreassureBasic – 24x7x365 support, break-fix, software updates and service reviews.
  • CoreassurePlus – as above with full monitoring, alerting and proactive incident management.
  • CoreassureTotal – our total service solution including remote additions and changes, as well as full monthly, weekly and historical reporting.

We also offer a no claims bonus so that if you don’t call us out then you can earn points which can be redeemed against call-outs or future purchases. So if your systems remain healthy, so do your profit margins.

Helping you deal with Managed Services

Call us on 020 7749 7949