Privacy Policy

PRIVACY STATEMENT FOR AUTODATA WEBSITE

GENERAL
This privacy statement sets out how Autodata Products Limited complies with UK GDPR requirements. Autodata and its subsidiaries are committed to protecting your personal information and your right to privacy. In this privacy policy we explain what information we collect, how we use it and what rights you have in relation to it. This privacy policy applies to all information collected from our website and any related services, sales, marketing or events.

Any changes to these policies will be posted on this website. This policy was last updated on 1st November 2021. You can also access this privacy statement via our homepage.

We have structured our website so that, in general, you can visit Autodata on the web without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

WHAT WE COLLECT
Depending on whether you are a customer, supplier or partner the information we collect about you may vary according to how you interact with us. The bulk of the information we hold is provided to us directly by you, or your company when you commission our services or share your details with us via our website and other points of contact.

From time to time we may also collect personal data obtained by trusted third parties or public databases who have the legal right to do so.

The information we may collect will include the following:

  • Personal info: First name, last name, interests and demographics
  • Business info: Job title, company name, registered business address, postal/shipping address, billing address, company website, communications, fax number, purchase/order history, work email address, DDI and main telephone number
  • Financial info: Bank account details, credit history, transactional data and payment information
  • Other: Product experiences, contact preferences, dietary information, event attendee information (relating to events we put on yearly)

Some of our pages also use Cookies to access or store information. Specific information on how your information is stored with our cookies or how you can refuse certain cookies, is set out in our cookie policy.

HOW LONG DO WE KEEP YOUR INFORMATION?
We may retain your data for long-standing time periods for the purposes of fulfilling a service you requested, marketing, sales, accounting or any other business requirement needs we collected it for. When we have no ongoing legitimate business need to process or hold your personal information, we will isolate it and either securely store it to remove from any future unwanted contact or it will be completely deleted.

WHAT DO WE DO WITH THE INFORMATION WE GATHER?
We collect your information in order to understand your needs and be able provide you with a better service to meet the requirements of contractual agreements between us and other services you may request from us.

We may use the data collected for a variety of business purposes such as:

  • Internal record keeping
  • Improving our products and services offered
  • Following up with your interests, current/ or previous purchases, either by e-mail, phone, fax or mail, as part of our customer care procedures
  • We may use the personal information you send us for our marketing purposes, if this is in accordance with your marketing preferences. Which you can opt-out of at any time.
  • We may contact you, either by e-mail, phone, fax or mail in order to offer you credit terms for the purchase of products or services from the site
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone, fax, or mail.
  • We may also contact you to invite you to any current events we are hosting

WHO WE SHARE THE INFORMATION WITH AND YOUR CHOICES
When you use this site and/or our services and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

We may process, distribute or lease your personal information to third parties based on the following legal basis:

  • Consent: we may process your data if you have given us specific consent to use your personal information in a specific purpose
  • Legitimate interests: we may process your data when it is reasonably necessary to achieve our legitimate business interests
  • Performance of a contract: where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract
  • Legal obligations: we may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process such as in response to public authorities to meet national security or law enforcement requirements
  • Vital interests: we may disclose your information where we believe it is necessary to investigate, prevent or act regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities
  • Subcontractor or vendor/partners: we may share your basic information with these parties in order to offer you certain products, services or promotions

We may release your personal information to our authorised direct marketing agents unless you tell us that you do not wish this to happen.
When you provide any information online, you should look for the boxes on the user details registration page. You can click to say that you do not want the information to be used by anyone for direct marketing purposes.

If you have not previously objected to us using your personal information for direct marketing purposes and have changed your mind, or If you would like to request for your data to be completely removed from our database as we have relied on consent to obtain your data, you are legally within your right to do so. You may send your request at any time by writing to or e-mailing us at:

WHAT IF YOU THINK WE HAVE INCORRECT INFORMATION, OR YOU WOULD LIKE A COPY OF THE INFORMATION WE HOLD ABOUT YOU?
You may request details of personal information which we hold about you under the Data Protection Act 2018. A reasonable fee for administrative costs will only be payable in cases where the request is manifestly unfounded or excessive, or if multiple copies are requested. If you would like a copy of the information held on you please email or write to:

  • Customer Services, Autodata Products Ltd, 256-260 Old Street, London, EC1V 9DD, United Kingdom
  • Email: customerservices@autodata.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.

SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access, loss or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on and offline. We use encryption when collecting or transferring sensitive data such as credit card information.

You should only access our services and transmit your data within a secure environment. We acknowledge that there is a growing responsibility to understand the existing and new threats to holding personal data and have put in place procedures to deal with any suspected data breach and will notify you of any breach where we are legally required to do so. If you would like more information, please contact us at customerservices@autodata.co.uk

OTHER WEBSITES
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.